Q. Can the Car Top Cargo carrier be mounted directly on the roof for vehicle storage?
A. No. It is designed to be mounted only to original equipment or aftermarket roof-rack systems that have a rated load of 150 pounds.
Q. Can I get replacement parts for the Car Top Cargo carrier?
A. Yes. Simply call Customer Service at (877) 454-3748.
Q. Will the carrier fit my vehicle?
A. The carrier will fit most vehicles’ original equipment and aftermarket roof-rack systems with cross rails that are circular, square and aero shaped up to 4” outside dimension.
Q. Are all the assembly and installation parts included?
A. Yes, all parts are included. Roof-rack systems with cross rails are required.
Q. Are tools required to assemble and install the Car Top Cargo carrier?
A. No, tools are not required.
Q. Are locks included?
A. One lock with two keys is located at the back of the carrier. Locks for the front and side bale latches are sold separately.
Q. What is the Car Top Cargo carrier’s capacity?
A. 18 cubic feet
Q. What is the warranty?
A. The carrier includes a limited lifetime warranty to be free from manufacturing and materials defects.
Q. Can I paint the Car Top Cargo carrier?
A. We do not recommend it. The HDPE material has a built-in UV stabilizer to resist fading and is not designed to be painted.
Q. What is the weight-carrying capacity?
A. It is rated at 110 pounds of evenly distributed cargo for auto storage. See the owner’s manual for details.
Q. What should I do if the key breaks off in the keyway?
A. We recommend you contact a locksmith. They have special tools that can usually remove the piece of the key without damaging the lock. If a locksmith is not readily available, you can try the following process, which isn’t sanctioned by Impact Plastics Automotive: Use a straightened paper clip to rake the broken piece out enough to grasp and remove it with needle-nose pliers.
Q. Is the Car Top Cargo carrier waterproof?
A. No. The cargo carrier is water resistant, but not waterproof.
Q. What can I do to keep my lock cylinder from sticking?
A. We recommend periodically adding a small amount of lock-cylinder graphite to the lock cylinder, working it in with the key and moving it into the locked and unlocked positions.
Q. How do I know where to mount the carrier on the roof-rack cross bars?
A. The pre-drilled holes are set apart at 22” on center. We recommend you adjust the cross rails at this measurement and align the carrier’s pre-drilled holes to this position. Be sure to not interfere with the opening and closing of the rear door and any roof-mounted antennas and navigation fins. If your vehicle has fixed-position cross rails that are not 22” on center, please refer to the owner’s manual.
Q. What do I do with my Car Top Cargo carrier when I’m not using it?
A. When the carrier isn’t serving you as the perfect vehicle storage or luggage box for road trips, you can simply pack it away. Unlike other carriers, it nests neatly together, so it takes up little space in your shed, garage or basement. It has many other handy functions as well. You can use it to wash the dog or even set up a small pool for the kids. We’d love to see how you creatively use your Car Top Cargo carrier. Snap a pic and send it to (847) 426-3831 or to email@example.com – you could win a $100 Visa gift card!